ITIL {Information Technology Infrastructure Library} are a series of books and manuals that outline and explain the practices that are most beneficial to IT services. This course leads to the ITIL Version3 Foundation Certification. It will enable delegates to understand the key concepts and terminology within the newly updated ITIL framework.
WHAT IS IT FOR?
This course is for Information technology services providers, IT directors and managers, Business Managers and indeed, any staff member that works in an organization that depends on IT Services. It is also suitable for Graduation.
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